0
Across all stages including Ombudsman
0%
Sector average 71% of determined cases
0 days
Was 21 days before Wisebound
£0
Sector average £1,450 per upheld case
Settle CX-1184 now - the record does not support a defence
A statutory make-safe clock was breached at this address and the tenant has an infant in the household. Comparable determinations have awarded £1,000–£2,400. Early resolution with a repair commitment and an apology typically closes this at the lower end.
Ranked by escalation risk - the AI predicts which will go to the next stage
34 items assembled automatically
Highest escalation risk open. A statutory make-safe clock was breached on this address, so a partial-fault position with an offer is cheaper than defending it. Evidence pack complete and timestamped.
- Tenant
- Ms L. Grant
- Stage
- Stage 2
- Category
- Repairs delay · excess cold
- Exposure
- £2,400
- 34 timestamped items indexed
- Every message with delivery and read receipt
- All job photos with GPS and capture time
- Statutory clock history with escalations
- Operative notes and materials used
Built in 6 seconds. The same pack took 14 days by hand.
Sector determinations vs this association
- Poor record-keeping34% · 3%
- Repairs delay28% · 11%
- Repeat/temporary fixes17% · 4%
- Poor communication14% · 6%
- Vulnerability not considered7% · 1%
Poor record-keeping causes a third of upheld complaints nationally. It is structurally impossible here - the record writes itself.